News
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Customer service charters
By providing high quality customer service yields, the Shire of Busselton is experiencing positive results for both Council and the community. The Shire of Busselton…
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Streamlining Occupational Health
Using Council’s Local Area Network (LAN) and email system, staff at the City of Norwood Payneham and St Peters in South Australia have developed a…
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An Insight into
Insight International Consultancy is a leader in the design, development and delivery of learning and training programs. “When working with organisations we determine needs before…
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Blue Mountains staff development
Blue Mountains City Council is undertaking a professional development program that is skilling up its employees, and at the same time assisting Council to achieve…
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Cutting the cost of injury
Health Services Australia (HSA) is to launch a new injury management program in 2003, focused on providing a holistic approach to injury management to better…
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Resource sharing leads
Despite the tyranny of distance, Human Resource Managers from four participating Pilbara Councils have come together to develop an effective Equal Opportunity and Diversity Management…
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Community Forums a two way
An innovative way to encourage greater public participation in Council meetings and decision making is delivering a range of benefits for Jerramungup Shire Council. The…
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One team – one formula
Formula One motor racing is based on teams and shared rewards, where continuous learning and skill development are a team’s greatest assets. These are also…
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Fairfield takes on
After a self assessment of their organisation, senior management from Fairfield City Council discovered that they wanted to do more than they were already doing.…
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Risk management strategy
Wellington Shire Council in Victoria has implemented a strategy that ensures risk management is entrenched in the organisation’s every facet. “We have implemented sound risk…
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www.workplace.gov.au
Everything you want to know about the workplace from the one place … Australian WorkPlace The Australian WorkPlace (WorkPlace) web site is an entry point…
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Buried talents
By Richard Perrin * Local Government organisations are faced with a multitude of pressing community demands. Critical to our endeavours is the ability to identify…