News
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Online system boosts customer service
When the phone rings at the City of Boroondara’s Contact Centre in Melbourne’s inner east, customers can be confident that staff will handle their enquiry…
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Council now offering eBooks and audiobooks
A recent expansion of Shoalhaven City Library Services will provide registered members with the ability to download audiobooks and e-books direct from the library website.…
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My local application
South Australian local government information could soon be available on smartphones and tablets. The Local Government Association of South Australia (LGASA) has called for expressions…
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Speed up procurement contracts*
When Yarra Ranges Council decided to improve procurement efficiency, they reviewed and implemented a digital signature PKI electronic system from Secured Signing. "Timeframes for signatures…
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Online cemetery makes tough visits easier
Adelaide’s Centennial Park Cemetery has become the first in Australia to use spatial technology to take its graveyard online. The site of Sir Donald Bradman’s…
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Community ICT training in Monash and Kingston
A $25,000 technology grant is expected to strengthen ICT skills and understanding among seniors and culturally and linguistically diverse groups in the Cities of Monash…
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Recite makes the web accessible
Government Communications Australia (GCA) has become the first Australian organisation to adopt Recite, a revolutionary new service, which opens up the web to users with…
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Northern Grampians Shire Council New app for Councillors*
Northern Grampians Shire Council recently rolled out a new iPad app for use by Councillors and Senior Officers for the distribution of Council documents. The…
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Tweed Shire Council launches eTender facility
Tweed Shire Council has launched an eTender facility to streamline its tender process in line with other benchmark councils. Tweed Shire’s first venture into eTendering…
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Councils fight fruit fly
More than 50 councils across three states are being asked to raise awareness about the world’s worst fruit pest. Councils in the Fruit Fly Exclusion…
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Planning approvals at the touch of a button
An online housing approval system will reduce approval times for new homes in Coffs Harbour City Council to around a week. The approval system was…
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Digital TV may cost more for remote residents
West Arnhem Shire Council has expressed concern that the shift to digital television transmission may increase the cost of free-to-air broadcasts for residents of remote…
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