News
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Taking customer service to the next level
Western Downs Regional Council in Queensland recently celebrated the first anniversary of its highly successful Customer Contact Centre. Designed to streamline customer service and provide…
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Homebound iPad Buddy Program
Adelaide City Council is improving disability access to library resources, by providing homebound clients with e-reader devices on an ongoing basis. The Homebound iPad Buddy…
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Future Directions in Administration & Management Systems
At the City of Port Lincoln Council we utilise ITVision Synergysoft for our financial, rating, personnel and compliance systems. The implementation of the records management…
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Sydney Hills welcomes new residents
Mayor of The Hill Shire, Councillor Greg Burnett has welcomed the 2,603 new residents who have moved to the Shire in the last year according…
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Thinking ahead on population growth
The Shire of Murray, approximately 80km south of Perth in Western Australia, expects to double its population over the next decade. As a result, the…
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Manufacturing gets a head start
It’s no secret that the Australian manufacturing industry is in crisis and requires a concerted effort from all levels of government to recover some of…
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Financial service benefits Local Government staff*
Discover the difference a not for profit financial service provider can make to the members of local government, their families and friends. The Australian Public…
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Phone app makes parking easy
The City of Perth has just made life a whole lot easier for residents, visitors and commuters with an Australian first — a mobile phone…
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Council commits to quality customer service
Tweed Shire Council has updated its Customer Service Charter to incorporate changes to procedures since the establishment of its Customer Contact Centre. The Contact Centre,…
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Councils surveyed about the carbon tax
The Municipal Association of Victoria (MAV) has released a report into the impact of the carbon tax on Victorian local governments. Surveying 38 councils, ranging…
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One stop shop for Work Health & Safety
The introduction in New South Wales of the Work Health and Safety Act 2011 and Regulations has resulted in some important changes to the way…
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Auburn seeks access for all
The introduction in New South Wales of the Work Health and Safety Act 2011 and Regulations has resulted in some important changes to the way…
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